HENRICO JUNK REMOVAL FAQS

Junk Removal FAQs

General Junk Removal Questions

  1. What is junk removal?

    • Junk removal is a service that helps remove unwanted items, furniture, appliances, and debris from homes and businesses in Henrico and Richmond.

  2. How does Henrico Junk Removal work?

    • Simply call, text, or book online for a junk pickup. Our team arrives, provides a quote, and hauls everything away efficiently.

  3. What types of junk do you remove?

    • We remove furniture, appliances, yard waste, construction debris, electronics, and more—except hazardous materials.

  4. Do I need to move my junk to the curb?

    • No! We handle all the heavy lifting and remove junk directly from your home or office.

  5. Do you offer same-day junk removal in Henrico?

    • Yes, we provide same-day and next-day junk removal in Henrico, Richmond, and nearby areas.

Pricing & Payment Questions

  1. How much does junk removal cost in Henrico?

    • Pricing depends on volume, weight, and type of junk. We offer free, no-obligation quotes.

  2. Do you offer free junk removal quotes in Richmond?

    • Yes, we provide free, upfront estimates with no hidden fees.

  3. What payment methods do you accept?

    • We accept cash, credit/debit cards, Zelle, Venmo, and digital payments.

  4. Do you charge extra for heavy items like pianos or safes?

    • Some extra-large or extremely heavy items may have an additional fee. Contact us for details.

  5. Are there any hidden fees?

  • No! Our pricing is transparent and upfront—what we quote is what you pay.

Accepted Items for Junk Removal

  1. Do you remove old furniture in Henrico?

  • Yes! We haul sofas, tables, chairs, dressers, mattresses, and more.

  1. Will you pick up large appliances in Richmond?

  • Yes, we remove refrigerators, stoves, washers, dryers, dishwashers, and freezers.

  1. Do you take electronics and e-waste?

  • Absolutely! We properly dispose of old TVs, computers, printers, and other electronics.

  1. Can you remove yard waste and debris?

  • Yes, we remove branches, leaves, grass clippings, and landscaping debris.

  1. Do you handle construction debris removal in Richmond?

  • Yes, we haul away drywall, lumber, roofing materials, bricks, and concrete.

Service Area Questions

  1. Do you serve all of Henrico County?

  • Yes! We cover all of Henrico County, Richmond, and surrounding areas.

  1. Which neighborhoods in Richmond do you service?

  • We serve Downtown Richmond, The Fan, Shockoe Bottom, West End, and more.

  1. Do you provide junk removal in Short Pump?

  • Yes, we serve Short Pump, Glen Allen, and nearby areas.

  1. Do you remove junk in Chesterfield and Hanover Counties?

  • Yes! We also cover Chesterfield, Hanover, and surrounding counties.

  1. Is there an extra charge for long-distance pickups?

  • Only if you're outside our standard service area. Contact us for details.

Eco-Friendly Junk Disposal

  1. Do you recycle items you pick up?

  • Yes, we prioritize recycling and donation to minimize landfill waste.

  1. Do you donate usable items?

  • Absolutely! We donate furniture, clothes, and electronics to local charities in Henrico and Richmond.

  1. What happens to my junk after pickup?

  • Items are sorted for donation, recycling, or proper disposal.

  1. Do you offer estate cleanouts with donation options?

  • Yes, we can donate usable items from estate cleanouts to local charities.

  1. Do you dispose of hazardous materials?

  • No, we do not handle hazardous waste, chemicals, or toxic materials.

Specialized Junk Removal Services

  1. Do you remove hot tubs in Henrico?

  • Yes, we specialize in hot tub removal and disposal.

  1. Can you haul away old sheds or playsets?

  • Yes, we dismantle and remove sheds, swing sets, and playground equipment.

  1. Do you offer foreclosure cleanouts in Richmond?

  • Yes, we assist with foreclosure and eviction cleanouts.

  1. Can you remove a piano?

  • Yes, we remove upright and grand pianos. Contact us for pricing.

  1. Do you do hoarder cleanouts?

  • Yes, we handle cluttered homes and extreme cleanouts with discretion.

Furniture & Appliance Removal

  1. Do you remove old mattresses and box springs?

  • Yes! We remove mattresses, box springs, bed frames, and headboards.

  1. Will you take broken furniture?

  • Yes, we haul away damaged or unwanted furniture.

  1. Do you remove office furniture in Richmond?

  • Yes, we handle office cleanouts, removing desks, chairs, cubicles, and filing cabinets.

  1. Can you haul away refrigerators and freezers?

  • Yes! We ensure proper disposal of appliances, including those with Freon.

  1. Do you remove exercise equipment like treadmills and weight benches?

  • Yes, we haul treadmills, ellipticals, weight machines, and stationary bikes.

Electronics & E-Waste Removal

  1. How do you dispose of old TVs in Henrico?

  • We recycle or properly dispose of TVs, including flat screens and CRT models.

  1. Do you take old computers, printers, and monitors?

  • Yes, we remove laptops, desktops, printers, and monitors responsibly.

  1. Can you remove home entertainment systems?

  • Absolutely! We haul sound systems, gaming consoles, and speakers.

  1. Do you offer data destruction for old hard drives?

  • We can safely dispose of electronics, but we recommend wiping data before pickup.

  1. Where do you take e-waste for recycling in Richmond?

  • We work with local recycling centers to ensure responsible disposal.

Yard Waste & Outdoor Junk Removal

  1. Do you remove tree branches and stumps?

  • Yes, we haul branches, stumps, logs, and yard debris.

  1. Can you pick up old patio furniture?

  • Yes, we remove tables, chairs, umbrellas, and grills.

  1. Do you haul away fences or deck debris?

  • Yes, we remove wood, vinyl, or metal fencing and decking materials.

  1. Will you take down and remove old sheds?

  • Yes, we offer shed demolition and removal services.

  1. Can you remove an above-ground pool?

  • Yes, we dismantle and haul away above-ground pools.

Construction Debris & Heavy Materials

  1. Do you remove drywall and insulation?

  • Yes, we take drywall, insulation, and construction debris.

  1. Can you haul bricks, concrete, and pavers?

  • Yes, we specialize in heavy debris removal.

  1. Do you remove old roofing shingles?

  • Yes, we take roofing materials, tiles, and asphalt shingles.

  1. Will you haul away scrap metal in Richmond?

  • Yes, we recycle scrap metal, pipes, and beams.

  1. Do you handle post-renovation cleanouts?

  • Yes, we provide post-construction cleanup for homes and businesses.

Estate & Property Cleanouts

  1. Do you offer full estate cleanouts in Henrico?

  • Yes, we provide estate and foreclosure cleanouts.

  1. Can you clear out abandoned properties?

  • Yes, we remove junk from vacant homes, foreclosures, and rental properties.

  1. Do you work with real estate agents for home cleanouts?

  • Yes! We help realtors, landlords, and property managers prepare homes for sale or rent.

  1. Do you offer senior downsizing and relocation cleanouts?

  • Yes, we assist with downsizing and decluttering for seniors moving to smaller homes.

  1. Can you clean out storage units?

  • Yes, we clear storage units and remove abandoned items.

Hoarding & Large-Scale Cleanouts

  1. Do you specialize in hoarding cleanup in Richmond?

  • Yes, we offer compassionate and discreet hoarding cleanup services.

  1. Can you remove a large amount of trash from a property?

  • Yes, we handle bulk trash removal for homes, offices, and businesses.

  1. Do you clean out attics and basements?

  • Yes, we remove junk from attics, basements, and crawl spaces.

  1. Can you clear out an entire house?

  • Yes, we offer full-house cleanouts for moving, estate sales, and renovations.

  1. Do you work with landlords for eviction cleanouts?

  • Yes, we assist landlords and property managers with eviction cleanouts.

Donation & Recycling Questions

  1. Can you donate furniture on my behalf?

  • Yes! We donate gently used furniture, clothes, and appliances to local charities.

  1. What charities do you donate to in Henrico?

  • We work with Goodwill, Habitat for Humanity, Salvation Army, and local shelters.

  1. Do you recycle old mattresses?

  • Yes, when possible, we recycle mattress materials.

  1. Can you recycle my scrap metal?

  • Yes, we ensure scrap metal is sent to a recycling center.

  1. Do you have an eco-friendly junk removal policy?

  • Yes, we prioritize recycling, reusing, and donating over landfill disposal.

Commercial Junk Removal

  1. Do you offer office cleanouts in Richmond?

  • Yes, we remove office furniture, equipment, and old files.

  1. Can you haul away old cubicles?

  • Yes, we dismantle and remove cubicles and partitions.

  1. Do you provide junk removal for retail stores?

  • Yes, we clear out shelving, displays, and old inventory.

  1. Can you help with warehouse cleanouts?

  • Yes, we remove pallets, racks, and large equipment.

  1. Do you offer scheduled commercial pickups?

  • Yes, we provide regular junk removal for businesses.

Specialty Items

  1. Do you remove old boats and trailers?

  • Yes, we haul boats, RVs, and utility trailers.

  1. Can you take an old car or motorcycle?

  • Yes, we remove junk cars and motorcycles (titles required).

  1. Do you handle biohazard waste?

  • No, we do not handle hazardous or biohazardous waste.

  1. Can you remove a satellite dish?

  • Yes, we can take down and haul away satellite dishes.

  1. Do you haul away Christmas trees after the holidays?

  • Yes, we provide seasonal tree removal.

Pricing & Estimates

  1. How much does junk removal cost in Henrico?

  • Pricing depends on volume, type of junk, and labor required. Contact us for a free estimate!

  1. Do you offer free quotes?

  • Yes! We provide free, no-obligation estimates for all junk removal services.

  1. How is junk removal pricing calculated?

  • We charge based on truck space used, weight, and type of materials.

  1. Do you offer flat-rate pricing?

  • Yes, for certain services like appliance removal and single-item pickups.

  1. Are there additional fees for heavy items?

  • Some items, like pianos, safes, and hot tubs, may have extra fees due to weight and disposal requirements.

  1. Do you offer volume discounts for large cleanouts?

  • Yes! We provide bulk discounts for estate cleanouts, commercial jobs, and multi-load removals.

  1. Do you match competitor pricing in Richmond?

  • We offer competitive rates and high-quality service—let us know if you have a quote to compare!

  1. Is there a minimum charge for junk removal?

  • Yes, we have a minimum pickup fee, but small jobs can often be combined for cost savings.

  1. Do you offer payment plans for large junk removal projects?

  • We don’t currently offer payment plans, but we accept various payment methods including third party financing for flexibility.

  1. What payment methods do you accept?

  • We accept cash, credit cards, debit cards, and digital payments.

Same-Day & Emergency Junk Removal

  1. Do you offer same-day junk removal in Henrico?

  • Yes! We provide same-day and next-day service, depending on availability.

  1. How quickly can you remove junk in Richmond?

  • We aim for same-day or next-day service, depending on scheduling.

  1. Do you provide emergency junk removal?

  • Yes, we offer emergency services for storm damage, eviction cleanouts, and urgent removals.

  1. Can you do after-hours junk removal?

  • Yes, we can accommodate special scheduling requests for businesses and homeowners.

  1. Do you work on weekends?

  • Yes, we operate seven days a week for your convenience.

Service Areas

  1. What areas do you serve in Virginia?

  • We serve Henrico, Richmond, Glen Allen, Short Pump, Chesterfield, Midlothian, Ashland, and surrounding areas.

  1. Do you provide junk removal in downtown Richmond?

  • Yes, we service downtown Richmond and surrounding neighborhoods.

  1. Can you remove junk from apartments and condos?

  • Yes, we provide junk removal for apartments, condos, and high-rises.

  1. Do you service rural areas around Henrico?

  • Yes! Contact us to see if we can reach your location.

  1. Can I schedule junk removal if I’m not home?

  • Yes, as long as we have access to the items and payment arrangements are made in advance.

Sustainability & Responsible Disposal

  1. What happens to my junk after you remove it?

  • We prioritize donation, recycling, and eco-friendly disposal methods.

  1. Do you try to keep items out of landfills?

  • Yes! We donate and recycle as much as possible to minimize waste.

  1. Can I request a receipt for donated items?

  • Yes! If your items are donated, we can provide a donation receipt upon request.

  1. Do you have partnerships with recycling centers in Richmond?

  • Yes, we work with local recycling facilities to ensure proper waste disposal.

  1. Why should I choose Henrico Junk Removal over national chains?

  • We are locally owned, offer better pricing, and provide personalized service to Henrico and Richmond residents.